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Operating & financial review

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What we sell

Our core UK business

With an annual turnover of £8.4bn, our UK business has a broadly even split between General Merchandise (clothing and home) and Food. Read more about what we sell

How we sell


This year we have brought all of our shopping channels under the same management to allow us to focus on becoming a seamless multi-channel business. Read more about multi-channel

Where we sell


During 2009/10 sales in our International business grew by 5.7%, accounting for 10.2% of total Group revenues. Read more about where we sell

How we do business - Plan A

Plan A is our eco and ethical plan which we launched in 2007. We have already met 62 of our original 100 commitments and are on track to meet a further 30, leaving only eight commitments where we face additional challenges. Read more about our Plan A commitments

  • 80New commitments added in 2009/10
  • 180Total commitments
  • 62Number of original 100 commitments achieved so far